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fa9900 collects only what is needed to run your account and keep your transactions with bKash, Nagad and Rocket accurate and secure. This policy explains what we collect, why we hold it, and what choices you have — access to this platform depends on your local law and eligible regions.
When you open an account on fa9900, we collect the information you submit directly — your email address, chosen username and the wallet identifiers you provide when connecting bKash, Nagad or Rocket. We also record technical data your device sends automatically: browser type, session timestamps and the pages you navigate within the lobby. This technical data helps us keep the site stable across mobile browsers and resolve account issues faster when you contact support. We do not sell your personal data to third parties. Where we share information at all, it is with service partners who operate under the same confidentiality obligation — for example, the payment processors that verify your bKash or Nagad transaction before it reaches your account wallet. Those partners receive only the minimum data needed to complete the specific task. Data we hold is kept for as long as your account remains active or as long as applicable record-keeping rules require. If you close your account, we remove identifiable personal data from active systems within the period stated in the deletion request process. You can start that process through our support channel. Availability of these rights may vary depending on your local law and the eligible region your account is registered under.
bKash wallet identifiers you provide are passed to the payment processor only to verify and complete your transaction. We do not store full wallet credentials beyond what the verification step requires.
Nagad transfer references are logged in your account transaction record. You can review this log from the wallet section of your account at any time without contacting support.
Rocket payment data follows the same handling as other local wallet methods — minimum data, passed to the processor, recorded in your account history and retained only as long as required.
Not every part of your digital journey falls under this privacy policy. We cover the data you generate directly on fa9900 — when you log in, browse the lobby, place activity in your account or contact our support team. Third-party services you reach from our pages have their own separate data practices that we do not control. Understanding the boundary helps you know exactly what protection this policy extends to you.
Any data collected when you log in, update your profile or verify your account wallet falls fully under this policy. This includes login timestamps, device identifiers and the account details you submit through the account settings page.
Transaction records for bKash, Nagad and Rocket payments are covered here. We log the reference, amount and status. The payment processor's own handling of your wallet credentials is governed by that processor's privacy terms, not ours.
How you browse the game lobby — which categories you open, how long a session runs, which tables or slots you visit — is recorded as session data under this policy. It is used for site performance and account support only.
Links to game studios such as PlayStar, JDB, CQ9 or Habanero, or any external page you reach from fa9900, are outside this policy's scope. We encourage you to read each external service's own data terms before sharing information there.
Your account on fa9900 gives you direct access to most of the personal data we hold about you. The account settings page shows your registered email, linked wallet methods and session history — you can review all of these without raising a formal request. If something looks incorrect, the edit fields on the account page let you correct your display name, email address and contact details directly. For changes that cannot be made self-service — such as removing a linked bKash or Nagad number or requesting a full account data export — you raise a request through our support channel and we handle it from there. The right to ask what data we hold, to correct inaccurate records and to request deletion of an inactive account are all available to you, subject to what local law and your eligible region allow. We aim to acknowledge data requests within the period shown in our published support path.
Open the account settings page after logging in. Your registered contact details, linked wallet references for bKash, Nagad or Rocket, and your session log are all visible there without any additional request.
Edit fields for your email and display name are available directly in account settings. Use them to fix any information that is out of date. Changes take effect immediately on your next page load.
If you want to know exactly what personal data we hold beyond what is visible in your account, send a request through our support channel. State clearly that it is a data enquiry so it reaches the right team.
Wallet unlinking, account deletion or a full data export are handled by our support team. Start the request from the support section of your account. We follow the process steps shown there.
If you have a question about how we handle your data, or you want to exercise any of the rights described in this policy, there are clear routes to reach us. Use the channel that suits your situation — account-level questions are often fastest through the in-account message route, while formal data requests are better sent by email so you have a written record.
Open the support section after logging in to send a message directly tied to your account. This route is suited for wallet correction queries, session data questions and general policy clarifications.
Send formal data requests — including access requests, correction requests and deletion requests — by email to the address published on our Contact page. Keep a copy of your message for your own records.
Live chat is available from the support panel on fa9900 for general account questions. For complex data requests, we may ask you to follow up by email so the request is handled with a proper written trail.
uses standard session cookies to keep you logged in across the pages of the lobby and to remember your device when you return. You can clear these cookies through your mobile browser settings at any time. Doing so will log you out of the current session. We do not use cookies to track you across other websites.
Session cookies maintain your login state as you move through the lobby on mobile or desktop. They expire when you close your browser or when your session times out. We do not place persistent advertising trackers through our own cookie system.
Your account password is stored in hashed form — we cannot read it. If you believe your account has been accessed without your permission, change your password immediately from the account settings page and contact support.
We keep active account data for as long as your account is open. When you close your account, identifiable personal data is removed from active systems within the timeframe stated in the deletion process shown in account support.
When we update this privacy policy, the revised version is published here with a new effective date at the top of the page. Continuing to use your account after that date means you have read the updated terms. You can request a plain summary by contacting support.
These questions cover what we get asked most about personal data, account records and your rights under this policy. If your question is not here, the support channel is the right next step.
We collect the email address and credentials you submit at registration, the wallet identifiers you add for bKash, Nagad or Rocket, and session data your device sends automatically such as browser type and login timestamps. We collect only what is needed to run your account correctly.
Most of it is visible in your account settings page — registered email, linked wallet references and your transaction log. For a full data export beyond what is visible there, send a data access request through our email support route and we will respond through that channel.
We share the minimum required data with payment processors to verify bKash, Nagad and Rocket transactions. We do not sell your data. Third-party partners who receive any data are bound by confidentiality obligations. We do not share your data for advertising purposes.
Edit fields for your email address and display name are available directly in account settings after you log in. For linked wallet details such as a saved bKash or Nagad number, raise a correction request through the in-account support message route.
Send a deletion request through our email support channel or through the in-account message route. State clearly that you are requesting account closure and data deletion. We follow the removal steps set out in the deletion process, subject to what your local law and eligible region require.
No. This policy covers data fa9900 collects directly from your account and sessions on this site. Game studios — PlayStar, JDB, CQ9, Habanero — are separate services with their own data terms. We recommend reading those terms if you have questions about how game session data is handled at the studio level.